Refund policy

Returns
Need to return something? We accept returns of unused items within 30 days of purchase. Make sure you're satisfied before you ride because we can't accept returns or exchanges of items that have been used! If you would like to return or exchange something, contact us and we'll get you a return shipping label.

Shipping
To return your product, you should mail your product to: Alterskate, 9118 E Scarlet Bluffs Pl, Vail AZ 85641-2723, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged item to reach you may vary.